Privacy Policy

Privacy Policy
Effective Date: 13/12/2024

Introduction
Risen Active PTY (LTD) (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website (“Site”). This Privacy Policy explains how we collect, use, and safeguard your data in compliance with South African laws.

1. Data Collection

We collect personal information to process orders, communicate with you, and improve your experience. This may include:

Name
Email address
Contact details
Delivery address
Payment information

By providing this information, you consent to its collection and use as outlined in this policy.

2. Purpose of Data Use

We use your data to:

Process and deliver your orders
Respond to inquiries and provide customer support
Send promotional offers if you’ve opted in
Improve our services and user experience

3. Data Security

We take all reasonable steps to secure your personal information. However, due to the nature of the internet, we cannot guarantee absolute security. You agree to keep your account credentials confidential and notify us immediately if unauthorized access occurs.

4. Data Sharing

We do not share your personal data with third parties unless required by law, such as responding to a court order or a specific request from law enforcement.

5. User Rights

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or incomplete data
Request deletion of your data where applicable by law
Opt out of promotional communications

To exercise these rights, email us at support@risenactive.co.za.

6. Electronic Communication

By using our Site or communicating with us electronically, you consent to receiving communications electronically. You may opt out of promotional communications at any time.